Conference Proceedings

View all available Conference Proceedings files below:


Date Session Title Start Time End Time
2018-03-12

UC Security Problems You Haven't Thought Of… But Should

Date: 2018-03-12
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Mark Collier, Chief Technology Officer, Securelogix Corporation
08:00:00-04:00 08:45:00-04:00
2018-03-12

Tech Tutorial: Speech Technologies for the Enterprise

Date: 2018-03-12
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Jon Arnold, Principal, J Arnold & Associates
08:00:00-04:00 08:45:00-04:00
2018-03-12

Decision Factors in Choosing a UCaaS Provider

Date: 2018-03-12
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Stephen Loynd, Global Program Director, Customer Engagement, Digital Transformation Practice, Frost & Sullivan
08:00:00-04:00 08:45:00-04:00
2018-03-12

Implementing & Managing SD-WAN

Date: 2018-03-12
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Phil Edholm, President & Founder, PKE Consulting
08:00:00-04:00 08:45:00-04:00
2018-03-12

Core Communications 2021: From Call Control to Digital Transformation?

Date: 2018-03-12
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Tim Banting, Principal Analyst, Collaboration and Communications, Global Data Plc
08:00:00-04:00 08:45:00-04:00
2018-03-12

Communications APIs: Is CPaaS the Only Way?

Date: 2018-03-12
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Mark Winther, Group Vice President and Consulting Partner, Worldwide Telecommunications, IDC
08:00:00-04:00 08:45:00-04:00
2018-03-12

Ideation Nation: More than Just Electronic Whiteboards

Date: 2018-03-12
Time: 09:00:00-04:00 - 09:45:00-04:00


General Session Files:

Presenter - Ira Weinstein, Managing Partner, Recon Research, Inc.
09:00:00-04:00 09:45:00-04:00
2018-03-12

SIP Trunking: Getting the Implementation Right

Date: 2018-03-12
Time: 09:00:00-04:00 - 09:45:00-04:00


General Session Files:

Presenter - Elizabeth English, Founder and Principal, EE and Associates, LLC
09:00:00-04:00 09:45:00-04:00
2018-03-12

WebRTC Reality Check: Is This the Year?

Date: 2018-03-12
Time: 09:00:00-04:00 - 09:45:00-04:00


General Session Files:

Moderator - Irwin Lazar, Vice President and Service Director, Nemertes Research
09:00:00-04:00 09:45:00-04:00
2018-03-12

Is Digital Workplace the New Collaboration?

Date: 2018-03-12
Time: 09:00:00-04:00 - 09:45:00-04:00


General Session Files:

Presenter - Robin Gareiss, President, Nemertes Research
09:00:00-04:00 09:45:00-04:00
2018-03-12

Contact Centers 2021: Enabling the Customer Service Revolution

Date: 2018-03-12
Time: 09:00:00-04:00 - 09:45:00-04:00


General Session Files:

Presenter - Sheila McGee-Smith, President & Principal Analyst, McGee-Smith Analytics
09:00:00-04:00 09:45:00-04:00
2018-03-12

Innovation Showcase: Speech Technologies

Date: 2018-03-12
Time: 09:00:00-04:00 - 09:45:00-04:00


General Session Files:
09:00:00-04:00 09:45:00-04:00
2018-03-12

Video and A/V 2021: From Video to Virtual/Augmented Reality

Date: 2018-03-12
Time: 10:15:00-04:00 - 11:00:00-04:00


General Session Files:

Presenter - Ira Weinstein, Managing Partner, Recon Research, Inc.
10:15:00-04:00 11:00:00-04:00
2018-03-12

Team Collaboration Applications: Market Overview

Date: 2018-03-12
Time: 14:15:00-04:00 - 15:00:00-04:00


General Session Files:

Presenter - Diane Myers, Senior Research Director, IHS Markit
14:15:00-04:00 15:00:00-04:00
2018-03-12

SIP: Behind the Curtain

Date: 2018-03-12
Time: 14:15:00-04:00 - 16:00:00-04:00


General Session Files:

Presenter - Andrew Prokop, Director of Emerging Technologies, Arrow SI
14:15:00-04:00 16:00:00-04:00
2018-03-12

UCaaS Access: Which On-Ramp Should You Take to the Cloud?

Date: 2018-03-12
Time: 14:15:00-04:00 - 15:00:00-04:00


General Session Files:

Presenter - Rafael Benitez, Research Director, Gartner
14:15:00-04:00 15:00:00-04:00
2018-03-12

Planning the Lifecycle of a UCaaS Project

Date: 2018-03-12
Time: 14:15:00-04:00 - 17:00:00-04:00


General Session Files:

Presenter - Dave Stein, President, Stein Technology Consulting
14:15:00-04:00 17:00:00-04:00
2018-03-12

Cloud Communications 2021: Is the Cloud Unavoidable?

Date: 2018-03-12
Time: 14:15:00-04:00 - 15:00:00-04:00


General Session Files:

Presenter - Zeus Kerravala, Founder and Principal Analyst, ZK Research
14:15:00-04:00 15:00:00-04:00
2018-03-12

Contact Center Market Report: The Cloud and Beyond

Date: 2018-03-12
Time: 14:15:00-04:00 - 15:00:00-04:00


General Session Files:
14:15:00-04:00 15:00:00-04:00
2018-03-12

Team Collab App Decision Factors: Enterprise Adopters Share Their Experiences

Date: 2018-03-12
Time: 15:15:00-04:00 - 16:00:00-04:00


General Session Files:

Moderator - Blair Pleasant, President & Principal Analyst, COMMfusion LLC
15:15:00-04:00 16:00:00-04:00
2018-03-12

Contact Center Executive Forum: The Cloud and Beyond

Date: 2018-03-12
Time: 15:15:00-04:00 - 16:00:00-04:00


General Session Files:

Presenter - Sheila McGee-Smith, President & Principal Analyst, McGee-Smith Analytics
15:15:00-04:00 16:00:00-04:00
2018-03-12

Mobility 2021: Preparing for the (Even More) Mobile Enterprise

Date: 2018-03-12
Time: 15:15:00-04:00 - 16:00:00-04:00


General Session Files:

Presenter - Michael Finneran, President, dBrn Associates
15:15:00-04:00 16:00:00-04:00
2018-03-12

Hackathon Spotlight: Programmable Communications is for Everyone

Date: 2018-03-12
Time: 15:15:00-04:00 - 16:00:00-04:00


General Session Files:
15:15:00-04:00 16:00:00-04:00
2018-03-13

Is Apple Really Ready for the Enterprise?

Date: 2018-03-13
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Michael Finneran, President, dBrn Associates
08:00:00-04:00 08:45:00-04:00
2018-03-13

UCaaS: Contending with Vendor Lock-in and Consolidation Woes

Date: 2018-03-13
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Diane Myers, Senior Research Director, IHS Markit
08:00:00-04:00 08:45:00-04:00
2018-03-13

Trends in Session Border Controllers: Virtualization & Security

Date: 2018-03-13
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Gary Audin, President, Delphi, Inc.
08:00:00-04:00 08:45:00-04:00
2018-03-13

Aligning Team Messaging with Your Broader Collaboration Goals

Date: 2018-03-13
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Moderator - Art Schoeller, Vice President & Principal Analyst, Forrester Research
08:00:00-04:00 08:45:00-04:00
2018-03-13

End-Users Speak Out: Taming the Global Video and A/V Environment

Date: 2018-03-13
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Ira Weinstein, Managing Partner, Recon Research, Inc.
08:00:00-04:00 08:45:00-04:00
2018-03-13

Why You Should Embrace the API Movement

Date: 2018-03-13
Time: 13:30:00-04:00 - 14:45:00-04:00


General Session Files:

Presenter - Justin Haefner, Collaboration Architect, Medtronic
13:30:00-04:00 14:45:00-04:00
2018-03-13

Cisco vs. Microsoft: Taking the Battle Beyond UC

Date: 2018-03-13
Time: 13:30:00-04:00 - 14:45:00-04:00


General Session Files:
13:30:00-04:00 14:45:00-04:00
2018-03-13

Video and A/V Managed Services: New Offerings Address New Enterprise Requirements

Date: 2018-03-13
Time: 13:45:00-04:00 - 14:45:00-04:00


General Session Files:

Presenter - Ira Weinstein, Managing Partner, Recon Research, Inc.
13:45:00-04:00 14:45:00-04:00
2018-03-13

Digital Hubs: UC's Portal to the Enterprise?

Date: 2018-03-13
Time: 13:45:00-04:00 - 14:45:00-04:00


General Session Files:

Presenter - Robin Gareiss, President, Nemertes Research
13:45:00-04:00 14:45:00-04:00
2018-03-13

IoT: Market, Players & Opportunities

Date: 2018-03-13
Time: 13:45:00-04:00 - 14:45:00-04:00


General Session Files:

Presenter - Michael Finneran, President, dBrn Associates
13:45:00-04:00 14:45:00-04:00
2018-03-13

Skype for Business & Teams: Navigating the Twisty Road Ahead

Date: 2018-03-13
Time: 15:00:00-04:00 - 16:00:00-04:00


General Session Files:

Presenter - Kevin Kieller, Partner, enableUC
15:00:00-04:00 16:00:00-04:00
2018-03-13

How Emerging Technologies Challenge Realtime Performance Over IP

Date: 2018-03-13
Time: 15:00:00-04:00 - 16:15:00-04:00


General Session Files:

Presenter - Terry Slattery, Principal Consultant, NetCraftsmen
15:00:00-04:00 16:15:00-04:00
2018-03-13

Understanding AI—Beyond the Hype

Date: 2018-03-13
Time: 15:00:00-04:00 - 16:15:00-04:00


General Session Files:

Presenter - Brent Kelly, President & Principal Analyst, KelCor
15:00:00-04:00 16:15:00-04:00
2018-03-13

How Cost Factors Affect Your Cloud Migration

Date: 2018-03-13
Time: 15:00:00-04:00 - 16:00:00-04:00


General Session Files:
15:00:00-04:00 16:00:00-04:00
2018-03-13

Cloud Contact Center 2.0: What's Next

Date: 2018-03-13
Time: 15:00:00-04:00 - 16:00:00-04:00


General Session Files:

Presenter - Sheila McGee-Smith, President & Principal Analyst, McGee-Smith Analytics
15:00:00-04:00 16:00:00-04:00
2018-03-14

Avoiding the "Gotchas" in a Cloud Migration

Date: 2018-03-14
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Melissa Swartz, President, Swartz Consulting
08:00:00-04:00 08:45:00-04:00
2018-03-14

Huddle Rooms 101: How to Make the Most of Your Huddle Room Estate

Date: 2018-03-14
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:
08:00:00-04:00 08:45:00-04:00
2018-03-14

How to Deal with API Proliferation

Date: 2018-03-14
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:
08:00:00-04:00 08:45:00-04:00
2018-03-14

Enterprise Case Studies: How We Made Our Contact Center Upgrade Decision

Date: 2018-03-14
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:
08:00:00-04:00 08:45:00-04:00
2018-03-14

Are Speech Technologies Ready for the Enterprise?

Date: 2018-03-14
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:
08:00:00-04:00 08:45:00-04:00
2018-03-14

Building Your Holistic UC/CC Business Case and Plan

Date: 2018-03-14
Time: 13:30:00-04:00 - 14:45:00-04:00


General Session Files:
13:30:00-04:00 14:45:00-04:00
2018-03-14

Ask the Expert: An Interactive Session on Network & Systems Management

Date: 2018-03-14
Time: 13:30:00-04:00 - 14:45:00-04:00


General Session Files:

Presenter - Terry Slattery, Principal Consultant, NetCraftsmen
13:30:00-04:00 14:45:00-04:00
2018-03-14

Moving Video Conferencing to the Cloud

Date: 2018-03-14
Time: 13:45:00-04:00 - 14:45:00-04:00


General Session Files:
13:45:00-04:00 14:45:00-04:00
2018-03-14

Planning for Your Next Generation of SIP Trunking Services

Date: 2018-03-14
Time: 13:45:00-04:00 - 14:45:00-04:00


General Session Files:

Presenter - Joseph Schmidt, Project Director, TechCaliber Consulting (TC2)
13:45:00-04:00 14:45:00-04:00
2018-03-14

The Role of Digital Transformation in Customer Care

Date: 2018-03-14
Time: 13:45:00-04:00 - 14:45:00-04:00


General Session Files:

Presenter - Melanie Turek, VP of Research, Connected Work, Frost & Sullivan
13:45:00-04:00 14:45:00-04:00
2018-03-14

SD-WAN: Catch the Next Wave of Cost Savings

Date: 2018-03-14
Time: 15:00:00-04:00 - 15:45:00-04:00


General Session Files:

Presenter - Joseph Schmidt, Project Director, TechCaliber Consulting (TC2)
15:00:00-04:00 15:45:00-04:00
2018-03-14

E-911: Proactive Strategies for Success

Date: 2018-03-14
Time: 15:00:00-04:00 - 15:45:00-04:00


General Session Files:
15:00:00-04:00 15:45:00-04:00
2018-03-14

Real-World IoT—How it Works, How it Integrates

Date: 2018-03-14
Time: 15:00:00-04:00 - 15:45:00-04:00


General Session Files:

Presenter - Brent Kelly, President & Principal Analyst, KelCor
15:00:00-04:00 15:45:00-04:00
2018-03-14

Cloud Tradeoffs: Customization vs. Off-the-Shelf, Cost vs. Agility

Date: 2018-03-14
Time: 15:00:00-04:00 - 15:45:00-04:00


General Session Files:
15:00:00-04:00 15:45:00-04:00
2018-03-14

The Reboot of Voice: Unified Conversational Engagement Across Devices, Touchpoints

Date: 2018-03-14
Time: 15:00:00-04:00 - 15:45:00-04:00


General Session Files:

Presenter - Daniel Hong, VP, Research Director, Forrester
15:00:00-04:00 15:45:00-04:00
2018-03-14

Systems Management Tools: What's Needed, What's New

Date: 2018-03-14
Time: 16:00:00-04:00 - 16:45:00-04:00


General Session Files:

Presenter - Terry Slattery, Principal Consultant, NetCraftsmen
16:00:00-04:00 16:45:00-04:00
2018-03-14

Making Mobile Messaging Work for Your Enterprise

Date: 2018-03-14
Time: 16:00:00-04:00 - 16:45:00-04:00


General Session Files:

Presenter - Michael Finneran, President, dBrn Associates
16:00:00-04:00 16:45:00-04:00
2018-03-14

Managing Team Collaboration in a Multi-App Environment

Date: 2018-03-14
Time: 16:00:00-04:00 - 16:45:00-04:00


General Session Files:

Presenter - Zeus Kerravala, Founder and Principal Analyst, ZK Research
16:00:00-04:00 16:45:00-04:00
2018-03-14

Real-World Enterprise Speech Tech Use Cases

Date: 2018-03-14
Time: 16:00:00-04:00 - 16:45:00-04:00


General Session Files:
16:00:00-04:00 16:45:00-04:00
2018-03-14

Building Your UC Developer Community

Date: 2018-03-14
Time: 16:00:00-04:00 - 16:45:00-04:00


General Session Files:

Moderator - Irwin Lazar, Vice President and Service Director, Nemertes Research
16:00:00-04:00 16:45:00-04:00
2018-03-15

Phones & Personas: Endpoint Decisions in the Cloud Era

Date: 2018-03-15
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:
08:00:00-04:00 08:45:00-04:00
2018-03-15

Software-Based Video in the Meeting Room

Date: 2018-03-15
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Ira Weinstein, Managing Partner, Recon Research, Inc.
08:00:00-04:00 08:45:00-04:00
2018-03-15

FACT CHECK: The Top Myths about SD-WAN

Date: 2018-03-15
Time: 08:00:00-04:00 - 08:45:00-04:00


General Session Files:

Presenter - Lisa Pierce, Managing Vice President, Research, Gartner
08:00:00-04:00 08:45:00-04:00
2018-03-15

Beyond IVR: The New Self-Service

Date: 2018-03-15
Time: 09:00:00-04:00 - 10:00:00-04:00


General Session Files:

Presenter - Sheila McGee-Smith, President & Principal Analyst, McGee-Smith Analytics
09:00:00-04:00 10:00:00-04:00
2018-03-15

New Options (and Challenges) for Indoor Wireless Coverage

Date: 2018-03-15
Time: 09:00:00-04:00 - 10:00:00-04:00


General Session Files:

Presenter - Michael Finneran, President, dBrn Associates
09:00:00-04:00 10:00:00-04:00
2018-03-15

Team Collaboration Governance: Best Practices for Compliance & Security

Date: 2018-03-15
Time: 09:00:00-04:00 - 10:00:00-04:00


General Session Files:

Moderator - Irwin Lazar, Vice President and Service Director, Nemertes Research
09:00:00-04:00 10:00:00-04:00
2018-03-15

Locknote / Town Hall

Date: 2018-03-15
Time: 11:15:00-04:00 - 12:00:00-04:00


General Session Files:
11:15:00-04:00 12:00:00-04:00