Free Education Presentations

View all available Free Education Presentations files below:


Date Session Title Start Time End Time
2018-03-12

Sponsored Session: JUMP START YOUR CONTACT CENTER AGENT EXPERIENCE WITH AI GUIDANCE - How to shave time off every interaction by augmenting your contact center agents with AI guidance

Date: 2018-03-12
Time: 13:00:00-04:00 - 13:45:00-04:00


General Session Files:

Speaker - Mike Asebrook, Director, Product Marketing - Customer Service, Pegasystems
13:00:00-04:00 13:45:00-04:00
2018-03-12

Sponsored Session: Delivering Personalized Experiences through Digital Transformation: Real World Stories on How to Get There

Date: 2018-03-12
Time: 13:00:00-04:00 - 13:45:00-04:00


General Session Files:
13:00:00-04:00 13:45:00-04:00
2018-03-12

Industry Vision Address: Vonage

Date: 2018-03-12
Time: 13:00:00-04:00 - 13:20:00-04:00


General Session Files:
- 1300_Vonage.pdf (1.21MB)  
13:00:00-04:00 13:20:00-04:00
2018-03-12

Industry Vision Address: Mitel

Date: 2018-03-12
Time: 13:40:00-04:00 - 14:00:00-04:00


General Session Files:
- 1340_Mitel.pdf (6.37MB)  
13:40:00-04:00 14:00:00-04:00
2018-03-12

Sponsored Session: Break Down Technology Silos for Better Employee and Customer Experiences

Date: 2018-03-12
Time: 14:15:00-04:00 - 15:00:00-04:00


General Session Files:
14:15:00-04:00 15:00:00-04:00
2018-03-12

Sponsored Session: Zoom and 21st Century Fox: Delivering Collaboration Transformation in the Modern Workplace

Date: 2018-03-12
Time: 14:15:00-04:00 - 15:00:00-04:00


General Session Files:
14:15:00-04:00 15:00:00-04:00
2018-03-12

Sponsored Session: Planning your Cloud migration? Learn from the real life experiences of your peers as they reveal their migration stories!

Date: 2018-03-12
Time: 15:15:00-04:00 - 16:00:00-04:00


General Session Files:
15:15:00-04:00 16:00:00-04:00
2018-03-12

Sponsored Session: Contact Center AI That Works

Date: 2018-03-12
Time: 15:15:00-04:00 - 16:00:00-04:00


General Session Files:

Sponsor Speaker - John Connors, Senior Director of Digital Transformation, eGain Corporation
15:15:00-04:00 16:00:00-04:00
2018-03-13

Cisco Keynote

Date: 2018-03-13
Time: 10:00:00-04:00 - 10:30:00-04:00


General Session Files:
10:00:00-04:00 10:30:00-04:00
2018-03-13

Amazon Web Services Keynote

Date: 2018-03-13
Time: 11:30:00-04:00 - 12:00:00-04:00


General Session Files:
11:30:00-04:00 12:00:00-04:00
2018-03-13

Sponsored Session: The Heart of Team Collaboration ROI: User Experience and Adoption

Date: 2018-03-13
Time: 13:30:00-04:00 - 14:15:00-04:00


General Session Files:
13:30:00-04:00 14:15:00-04:00
2018-03-13

Sponsored Session: Customer Journey Case Study: Omni-Channel in Action

Date: 2018-03-13
Time: 13:30:00-04:00 - 14:15:00-04:00


General Session Files:
13:30:00-04:00 14:15:00-04:00
2018-03-13

Sponsored Session: Why a Digital Collaboration Strategy Creates Value

Date: 2018-03-13
Time: 14:30:00-04:00 - 15:15:00-04:00


General Session Files:

Sponsor Speaker - John Stewart, Director of Unified Communications and Collaboration Engineering, AVI-SPL
14:30:00-04:00 15:15:00-04:00
2018-03-13

Sponsored Session: GDPR: Impact on Security from EU to US

Date: 2018-03-13
Time: 14:30:00-04:00 - 15:15:00-04:00


General Session Files:

Sponsor Speaker - Tom Minifie, General Manager, AVST
14:30:00-04:00 15:15:00-04:00
2018-03-13

Sponsored Session: Conversational customer engagement in the cloud

Date: 2018-03-13
Time: 15:30:00-04:00 - 16:15:00-04:00


General Session Files:
15:30:00-04:00 16:15:00-04:00
2018-03-13

Sponsored Session: Getting More out of Your Cloud Spend

Date: 2018-03-13
Time: 15:30:00-04:00 - 16:15:00-04:00


General Session Files:
15:30:00-04:00 16:15:00-04:00
2018-03-13

Sponsored Session: Interactive Workshop Featuring Forrester: Molding UCaaS to Fit Your Enterprise, Not the Other Way Around

Date: 2018-03-13
Time: 16:30:00-04:00 - 17:15:00-04:00


General Session Files:
16:30:00-04:00 17:15:00-04:00
2018-03-13

Sponsored Session: Mobile-Native UCaaS uniquely leveraging RCS and LTE network investments

Date: 2018-03-13
Time: 16:30:00-04:00 - 17:15:00-04:00


General Session Files:
16:30:00-04:00 17:15:00-04:00
2018-03-14

Industry Vision Address: RingCentral

Date: 2018-03-14
Time: 09:00:00-04:00 - 09:20:00-04:00


General Session Files:
- 0900_Ring_Central.pdf (6.20MB)  
09:00:00-04:00 09:20:00-04:00
2018-03-14

Industry Vision Address - Avaya

Date: 2018-03-14
Time: 09:40:00-04:00 - 10:00:00-04:00


General Session Files:
- 0940_Avaya.pdf (996KB)  
09:40:00-04:00 10:00:00-04:00
2018-03-14

Microsoft Keynote

Date: 2018-03-14
Time: 10:00:00-04:00 - 10:30:00-04:00


General Session Files:
- 1000_Microsoft.pdf (6.33MB)  
10:00:00-04:00 10:30:00-04:00
2018-03-14

Workplace by Facebook Keynote

Date: 2018-03-14
Time: 11:30:00-04:00 - 12:00:00-04:00


General Session Files:
- 1130_Facebook.pdf (4.80MB)  
11:30:00-04:00 12:00:00-04:00
2018-03-14

Sponsored Session: How Mobile Trends Will Drive Communication for a Connected World

Date: 2018-03-14
Time: 13:30:00-04:00 - 14:15:00-04:00


General Session Files:

Sponsor Speaker - Patrick Harper, Chief Technology Officer, PGi
13:30:00-04:00 14:15:00-04:00
2018-03-14

Sponsored Session: Presenting IBM Watson Workspace Plus - The Intelligent Team Collaboration Solution Powered by IBM Watson and Zoom

Date: 2018-03-14
Time: 13:30:00-04:00 - 14:15:00-04:00


General Session Files:
13:30:00-04:00 14:15:00-04:00
2018-03-14

Sponsored Session: Speech technologies powered by AI: Transforming enterprise customer engagement

Date: 2018-03-14
Time: 15:00:00-04:00 - 15:45:00-04:00


General Session Files:
15:00:00-04:00 15:45:00-04:00
2018-03-15

Resiliency, Disaster Recovery & Emergency Communications: New Threats, New Ways to Prepare

Date: 2018-03-15
Time: 10:15:00-04:00 - 11:15:00-04:00


General Session Files:
10:15:00-04:00 11:15:00-04:00